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Terms & Conditions
As part of the registration process on the Site, Ricesupermarket.com may collect the following personally identifiable information about you: Name including first and last name, primary and alternate email address, mobile phone number, contact details, Postal code, Demographic profile (like your date of Birth, Anniversary date, gender, occupation, education, address etc.) and improvise the quality of service, information about the pages on the site you visit / access, the links you click on the site, the number of times you access the page and any such browsing information.
Ricesupermarket.com grants you a limited access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ricesupermarket.com. This access does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Ricesupermarket.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of Ricesupermarket.com and its affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing the Site’s or Ricesupermarket name or trademarks without the express written consent of Ricesupermarket.com. Any unauthorized use terminates the permission or license granted by Ricesupermarket.com.
All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.
The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not vary on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, you will be informed of the same and additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Ricesupermarket.com may run promotions from time to time. During these promotions, customers are encouraged to use the offer to buy a variety of goods and not just 1-2 items in the whole basket. In cases where the basket has only 1-2 items, the site may cancel / decline the order.
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case Ricesupermarket.com will refund any payments already made by you for the order. If we suspect any deceitful transaction by any customer or any transaction which defies the terms & conditions of using the website, Ricesupermarket.com at our sole discretion could cancel such orders. We will maintain a negative list of all deceitful transactions and customers and would deny access to them or cancel any orders placed by them. Ricesupermarket.com may also reschedule or cancel an order for any valid reasons like adverse weather conditions, political conditions, etc. These rescheduling / cancellations will be communicated to the customer. In such a case if the customer wishes to cancel the order, Ricesupermarket.com will refund any payments made towards the order.
If a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information or non-availability at the time of delivery) any extra cost incurred by Ricesupermarket.com for re-delivery shall be claimed from you.
You will provide authentic and true information in all instances where such information is requested of you. Ricesupermarket.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found to be false (wholly or partly), it has the right in its sole discretion to reject the registration and refuse entry to you from using the Services and / or other affiliated websites without prior intimation whatsoever.
You are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
The address at which delivery of the product ordered by you is to be made shall be correct and complete in all respects.
Before placing an order you will check the product description carefully. Product features. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
You will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings arising out of this agreement.Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent authority who will be appointed by Ricesupermarket.com and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The venue of arbitration shall be held in Chennai. The High Court of judicature at Chennai alone shall have the jurisdiction and the Laws of India shall apply.
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of Ricesupermarket.com. Such disclosure, submission or offer of any Comments shall constitute an assignment to Ricesupermarket.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Ricesupermarket.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Ricesupermarket.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Ricesupermarket.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
Ricesupermarket.com does not regularly review posted Comments, but does reserve the right (but not the compulsion) to monitor and edit or remove any Comments submitted to the Site. You grant Ricesupermarket.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Ricesupermarket.com and its affiliates for all claims resulting from any Comments you submit. Ricesupermarket.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Ricesupermarket.com, its authorised suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Ricesupermarket.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Ricesupermarket.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Ricesupermarket.com. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Ricesupermarket.com, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
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References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Ricesupermarket.com endorsement, sponsorship or recommendation of the third party, information, product or service.
Ricesupermarket.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Ricesupermarket.com or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Ricesupermarket.com, one of its affiliates or by third parties who have licensed their materials to Ricesupermarket.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Ricesupermarket.com and is also protected by Indian and international copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Ricesupermarket.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless Ricesupermarket.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Ricesupermarket.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.